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Semantix AI SuiteLinkAPI

AI agents connected to the systems the company already uses

LinkAPI is the integration layer of the Semantix AI Suite. It gives agents secure access to the ERP, the CRM, databases and the company’s other tools, without replacing any system.

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The problem it solves

The agent cannot reach the company’s systems.

LinkAPI, Integrates

In other words

It is like giving a new employee the access they need to do their job, and only that.

What LinkAPI does

An agent can only carry out a task if it reaches the systems where that task happens. LinkAPI handles that connection, on three fronts.

Connect systems

  • Connector for any APIConnects the agent to any system that offers an API, whether internal or off the shelf.
  • API documentation importFrom a system’s OpenAPI (Swagger) description, its operations become ready-to-use tools for the agent, without coding them one by one.
  • Universal MCP connectorUses MCP, the open standard for connecting agents to tools, to bring any MCP server into the process.
  • Protected credentialsEach connection has its own credentials, stored securely, and the agent only accesses what has been authorized.

Start the process

  • From a conversationThe process starts with a message, such as a request made in a chat.
  • By voiceThe process starts with a spoken conversation, in real time, with an agent that listens, queries the systems and answers.
  • From an event or scheduleA notification from another system, a scheduled time or a manual command starts the process.
  • From a fileAn uploaded document, such as an invoice or a contract, enters the process to be read and handled.

Open the company to other agents

  • MCP GatewayTurns the company’s automations and APIs into tools that assistants such as Claude, ChatGPT and Gemini can use, with the same access control, usage limits and a record of every call.
  • Document baseThe agent searches the company’s documents by meaning, not just by keyword.
  • Output in the right formatThe process delivers the result as text, PDF, spreadsheet or JSON, ready for a person or for another system.

How a system enters the process

Follow along with an example: the daily reconciliation of payments between the bank and the ERP.

  1. 01Connect

    The system is registered once, with the credentials and permissions defined by the company.

    In the example: The bank statement and the ERP’s finance module are connected.

  2. 02Start

    An event, a schedule or a file starts the process.

    In the example: Every day at 7 a.m., the process starts automatically.

  3. 03Query and act

    The agent reads and writes only what its permission allows, and every call is recorded.

    In the example: The agent matches the entries and marks the reconciled payments in the ERP.

  4. 04Deliver

    The result comes out in the agreed format, for a person or for another system.

    In the example: Discrepancies reach the finance team in a spreadsheet, for review.

Systems the suite already connects to

  • SAP
  • TOTVS
  • Oracle
  • Salesforce
  • gov.br
  • Snowflake
  • PostgreSQL
  • Google Drive
  • Microsoft Teams
  • Outlook
  • Slack
  • WhatsApp
  • Zendesk
  • VTEX

Display of third-party brands is subject to usage authorization.

Works together with

The suite’s products form a single platform and can be used together in the same process.

Semantix AI Suite overview →

Frequently asked questions

Common questions about LinkAPI

Do current systems need to be replaced or adapted?

No. LinkAPI connects to systems as they are, through the APIs they already offer. When a system has no API, the best way to integrate it is defined during the assessment.

What is MCP?

MCP (Model Context Protocol) is an open standard that defines how AI agents connect to tools and data. With it, the same integration serves different agents and AI models.

How is access to data controlled?

Each connection has its own credentials and permissions defined by the company. The agent only accesses what the task requires, and every call is recorded.

Not sure what a term means? That’s fine

Nobody should have to speak technology to understand a transformation.

Enterprise AI Company
A company that brings AI into the operations of large enterprises: it delivers the platform, builds with the client’s team or runs the processes with AI agents and specialists.
Hybrid workforce
AI agents handle the volume; specialists decide the exceptions and the risky cases.
Operation that learns
Every human decision becomes knowledge, so the next similar case is faster and cheaper.
Outcome-based contract
You pay for what is delivered and measured, such as tickets resolved or cost per transaction.
Context
Your company’s knowledge (data, processes, rules and decisions) that lets AI act safely.
AI
Computers able to perform tasks that would normally require human intelligence.
Agent
An AI system that can carry out tasks using tools.
Workflow
The path a piece of work travels inside a company.
API
A way of letting systems talk to each other.
Cloud
Computing and storage reached over the internet.
Data Platform
An environment that organizes and serves the company’s data.
Agentic AI
AI that can understand goals and carry out tasks within defined limits.
AI Harness
The structure that supplies the context, tools, rules and controls an agent needs to act safely.