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    Public sector

    How do we deliver better services to citizens and run more efficiently?

    Public agencies and state-owned companies need to expand access to digital services efficiently, transparently and securely. We support the modernization of services and systems with data governance and auditable operations.

    Starts with: Data and AI

    Find where to start →

    A citizen being served at a public service desk

    What we offer

    • Digital services for citizens

      Public services accessible through digital channels, with AI-supported service.

      Also known as: Digital platforms · conversational AI

    • Governed public data

      Integration and governance of public databases, with transparency and personal data protection.

      Also known as: Data governance · LGPD

    • Auditable operations

      Processes with every action recorded and indicators available to oversight bodies.

      Also known as: AI governance · audit trail

    • Mission-critical infrastructure and security

      Cloud, data center and security operated 24×7 for systems that cannot stop.

      Also known as: Hybrid cloud · SOC

    Processes Semantix AI Suite runs in your sector

    Examples of application

    • Citizen serviceRequests and questions answered based on regulations, on any channel.
    • Administrative case reviewDocuments checked and open items flagged for the public servant to decide.
    • Accountability reportingEvidence and records gathered for oversight bodies.
    See the business areas →

    Clients in this sector

    • Serpro
    • Dataprev
    • CGU
    • Brazilian Navy (Marinha do Brasil)
    • MPRJ
    • Procergs
    • Prodest

    Display of brands subject to usage authorization.

    Every sector has its own bottleneck

    The method does not change: we understand the problem, map the workflow, check what already exists and define a first step with real impact.

    Talk to Semantix

    Not sure what a term means? That’s fine

    Nobody should have to speak technology to understand a transformation.

    Enterprise AI Company
    A company that brings AI into the operations of large enterprises: it delivers the platform, builds with the client’s team or runs the processes with AI agents and specialists.
    Hybrid workforce
    AI agents handle the volume; specialists decide the exceptions and the risky cases.
    Operation that learns
    Every human decision becomes knowledge, so the next similar case is faster and cheaper.
    Outcome-based contract
    You pay for what is delivered and measured, such as tickets resolved or cost per transaction.
    Context
    Your company’s knowledge (data, processes, rules and decisions) that lets AI act safely.
    AI
    Computers able to perform tasks that would normally require human intelligence.
    Agent
    An AI system that can carry out tasks using tools.
    Workflow
    The path a piece of work travels inside a company.
    API
    A way of letting systems talk to each other.
    Cloud
    Computing and storage reached over the internet.
    Data Platform
    An environment that organizes and serves the company’s data.
    Agentic AI
    AI that can understand goals and carry out tasks within defined limits.
    AI Harness
    The structure that supplies the context, tools, rules and controls an agent needs to act safely.