Business processes
Finance, customer service, procurement, HR, legal and risk run with the same intelligence
Semantix AI Suite, Semantix’s own technology, already runs the IT of large enterprises 24×7. The same agents, the same governance and the same learning context run the processes of your company’s other areas.
If a process has these four traits, it can be operated
- 01VolumeIt happens many times a day or a month.
- 02RulesIt follows policies that can be written down.
- 03SystemsIt runs through the ERP, the CRM or other tools.
- 04ExceptionsSome cases need a person’s decision.
Choose your area
For each one: the processes the operation takes on, one case from start to finish and what you start to measure.
- FinanceInvoice checked against order and contract, and paid on timeCost per invoice and late paymentsSee the area →
- Customer serviceCancellation request solved in the first conversationFirst-contact resolutionSee the area →
- Procurement and supplyQuotes compared and order approved within policyOrder lead time and savingsSee the area →
- People and HROnboarding with documents checked and access ready on day oneTime to onboardSee the area →
- Legal and contractsContract reviewed against standard clauses, with deviations flaggedContracts reviewed per daySee the area →
- Risk and complianceCustomer record verified, with the audit trail readyRegulatory deadlines and reworkSee the area →
Examples of how Semantix AI Suite applies in each area.
Three ways to use it
The same technology, the way your company prefers
You choose who operates. The platform, the governance and the learning context are the same.
- 01
For those who want the result without building a team
Semantix runs it for you
Our agents and specialists run the process end to end, with the result in the contract. This is how we run our clients’ IT and business processes.
How to engage - 02
For a project in a specific area
Semantix builds it, your team follows along
We run the assessment, choose with you the processes worth turning into agents and put the operation into production in your company.
How we choose the first process - 03
For those who want autonomy
Your team builds on the platform
Your team creates its own workflows in the Semantix AI Suite Studio, in your company’s environment, with the platform’s governance and Semantix’s support.
Two ways to build