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The Enterprise AI CompanyAgentified IT services

Agentified DOC · Data and AI

Your data becomes the context that makes every decision sharper

Every company records what happens: sales, orders, service calls, production. Turning those records into understanding requires organization and analysis.

Your information organized, with meaning and available to the people and agents who have to decide. That context is what makes the operation learn.

Find where to start →

An analyst and a manager reviewing a report and data dashboards

What is it?

It is tidying up the company’s information: bringing together what is scattered across systems, standardizing names and figures, fixing what is wrong and putting it all somewhere trustworthy.

Why does it matter?

When every department has a different number, the meeting turns into an argument about whose spreadsheet is right instead of a decision. And any AI built on bad data will be confidently wrong.

How does it work?

We move data from where it is created to where it needs to be, define who can see what, spell out what each piece of information means, and publish indicators and forecasts on top of it.

What changes?

Each question now has a single answer, available in time to inform the decision.

An example: why did the customer cancel?

The question is simple. The path to the answer, today, rarely is.

Today

  1. Question raised in a meeting
  2. Request sent to three departments
  3. Conflicting spreadsheets
  4. Manual reconciliation
  5. Answer days later

After

  1. Question
  2. Dashboard with a single source
  3. Context and history
  4. Decision the same day

And when the pattern repeats, the operation itself can be warned before the customer walks away.

Where this fits: this is where your operation learns. Organized, meaningful data forms your company’s context, which agents consult and enrich with every case.

Three fronts, one foundation

Each front can start on its own. Together, they take raw data all the way to business value.

  1. 01 · Foundation

    Data engineering

    The foundation AI needs: integrated, reliable and up-to-date data.

    • Data engineers and DataOps
    • Medallion architecture on a data lake or lakehouse
    • Pipelines, integrations and cloud migration
  2. 02 · Governance

    Data governance

    Who can use each piece of data, at what quality and with what traceability.

    • Catalog, glossary and lineage
    • Data quality and master data (MDM)
    • Access policies and data protection
  3. 03 · Value

    Data science and MLOps

    Data turned into forecasts, decisions and action every day.

    • Machine learning and forecasting
    • BI and self-service dashboards
    • MLOps and Semantix AI Suite agents

Medallion architecture

The pattern we use to organize data in layers, from raw to business-ready.

  1. SourcesERP, SAP, CRM, legacy systems, spreadsheets, APIs and sensors
  2. LandingData arrives as it came, unchanged
  3. BronzeRaw history, versioned and traceable
  4. SilverCleaned, standardized and quality-checked
  5. GoldModelled by subject, ready to use
  6. UseBI, machine learning models and Semantix AI Suite agents

On the cloud your company already uses:AWSGoogle CloudMicrosoftDatabricksClouderaHuawei CloudMongoDBElastic

Signs you need this

  • “Each department has a different number for the same indicator.”

  • “A new report takes weeks to be ready.”

  • “Decisions are still made on gut feeling.”

  • “The AI project stalled because the data wasn’t ready.”

What we offer

From assessment to operations, so data supports decisions — and AI.

  • A reliable data base

    A secure place where the company’s data is organized, integrated and ready to use.

    Also known as: Data Foundations · Lakehouse

  • Data modernization

    Moving old databases and reports to platforms that grow with the company.

    Also known as: Data Modernization

  • Indicators and dashboards

    The business numbers in one place, with the same definition for every department.

    Also known as: Data Analytics & BI

  • Ask the data

    Ask the question in plain language and get the answer, without building a report.

    Also known as: Augmented Decision · DashToChat

  • Data teams on demand

    Dedicated teams that deliver data and AI products in short cycles.

    Also known as: Data & AI Factory

  • Precision marketing

    Understanding where and how customers move, to reach them at the right time.

    Also known as: Geobehavior

  • Fraud prevention

    Models that spot suspicious transactions and behavior before they turn into losses.

    Also known as: Anti-fraud · predictive models

By the numbers

  • 78%

    of Brazilian companies are at an early stage of data maturity

    Source: Cisco/OCDE · Cloudera/HBR · S&P Global · IDC/ABES · McKinsey, 2025

  • 73%

    of companies struggle to prepare their data for AI

    Source: HBR Analytic Services · IBM · McKinsey, State of AI 2025

  • US$ 3.4B

    in AI spending in Brazil in 2026, growing 30% a year

    Source: IDC/ABES

Recognition

  • Top 3 Google Cloud partners in Latin AmericaWith advanced skills in AWS and Azure as well
  • Elastic Partner Awards2025–2026

Where AI comes in

Organized data is what makes AI reliable. With the base in place, AI answers questions in natural language, spots patterns and feeds agents with correct information — and governance ensures each person sees only what they are allowed to see.

Where to start

Data maturity assessment

We map where the data lives, how it is used and what is missing to support decisions and AI. The result is a step-by-step plan.

Request the assessment →

From record to understanding, in four steps

The same situation seen at four levels of maturity. Only the last one changes a decision.

  1. Data · what happened

    “Machine 7 stopped at 2:02 p.m.”

  2. Information · what it adds up to

    “That machine has stopped eleven times this month.”

  3. Context · why it happens

    “Ten of them came after the raw-material batch was changed.”

  4. Knowledge · what to do

    “With this batch, the machine needs adjusting before the shift — and we know how to alert maintenance in time.”

How we do it, in order

No step is skipped, and each one delivers something usable before the next begins.

  1. 01

    Find out what exists

    Which systems hold information, who uses it, what they trust, and which questions the business needs answered.

  2. 02

    Bring it somewhere trustworthy

    We move information from where it is created into a single environment, whether once a day or in real time.

  3. 03

    Match and clean

    The same customer spelled three different ways becomes one. Errors and duplicates surface before they turn into a wrong decision.

  4. 04

    Give it meaning

    “Revenue”, “active customer” and “lead time” get a single written definition that holds across the company.

  5. 05

    Make it available, under control

    Every person — and every system, agents included — reaches what they need and nothing beyond it, with a record of who saw what.

Who we build this with

We work with an ecosystem of partners and define, together with the client, the most suitable combination of technologies for each problem, with implementation and operations experience in each of them.

Technologies in the Semantix ecosystem. Display of partner trademarks is subject to their authorization.

How do we do it? See the technical detail →Hide the technical detail

Technical detail

Batch and streaming ingestion · data modeling and quality · catalog and lineage · semantic layer and governed metrics · cloud or hybrid data platform · analytics, BI and predictive models · MLOps.

We call this set data engineering, data governance and decision intelligence.

Frequently asked questions

Common questions about data and knowledge

What is the difference between data and knowledge?

Data records what happened; knowledge explains why and what to do next. Getting from one to the other means integrating sources, ensuring quality and giving numbers business meaning — for example, a single definition of “active customer” across the company.

Do we need to organize all our data before using AI?

Only the data behind the process you want to improve — not the whole company at once. Starting with a concrete use case shows value sooner and avoids data projects that never end.

What is a semantic layer?

It is a business dictionary between the data and its users: it defines revenue, margin or churn once, and every dashboard, report and AI agent uses the same definition. The result is less debate about which number is right.

Is our data safe when using generative AI?

Yes, when the architecture is designed for it: data stays in the company’s environment, access follows each user’s permissions and sensitive information is masked before it reaches the model. Privacy regulation is treated as a project requirement.

The Enterprise AI Company

Connected to your operation

This service is part of a single operating model, with AI agents and specialists on the Semantix AI Suite. Decisions made here feed your company’s shared context and make the other operations smarter.

  1. 01Service DeskField Services · Asset management · ITSM
  2. 02AMS · ApplicationsSupport · Modernization · Quality
  3. 03AMS SAPImplementation · Support · SAP Business AI
  4. 04NOC · Infrastructure and cloudCloudOps · FinOps · Observability
  5. 05SOC · Security24×7 monitoring · Identities · XDR and MDR
  6. 06DOC · Data and AIData platform · Analytics · AI governanceYou are here
  7. 07Agentified business processesFinance · Customer service · Procurement and supply · People and HR · Legal and contracts · Risk and compliance

Agents on the volumeSpecialists on judgmentFrom platform to operations

One context for your companyEvery operation feeds the same context and runs on the same foundation: the Semantix AI Suite and Brazilian governance.Explore Semantix AI Suite →

Connect · Operate · Learn · Orchestrate

Not sure what a term means? That’s fine

Nobody should have to speak technology to understand a transformation.

Enterprise AI Company
A company that brings AI into the operations of large enterprises: it delivers the platform, builds with the client’s team or runs the processes with AI agents and specialists.
Hybrid workforce
AI agents handle the volume; specialists decide the exceptions and the risky cases.
Operation that learns
Every human decision becomes knowledge, so the next similar case is faster and cheaper.
Outcome-based contract
You pay for what is delivered and measured, such as tickets resolved or cost per transaction.
Context
Your company’s knowledge (data, processes, rules and decisions) that lets AI act safely.
AI
Computers able to perform tasks that would normally require human intelligence.
Agent
An AI system that can carry out tasks using tools.
Workflow
The path a piece of work travels inside a company.
API
A way of letting systems talk to each other.
Cloud
Computing and storage reached over the internet.
Data Platform
An environment that organizes and serves the company’s data.
Agentic AI
AI that can understand goals and carry out tasks within defined limits.
AI Harness
The structure that supplies the context, tools, rules and controls an agent needs to act safely.