Allocating people on the production line
- Challenge
- Unstructured allocation, absenteeism and overloaded teams.
- What we did
- An allocation optimization simulator, delivered as an end-to-end digital product.
- +25%line speed
Measured result
← All areas
People and HR
Your HR team free to take care of people
Agents handle onboarding, employee questions, benefits and documents. Your HR team keeps the conversations and the decisions that matter.
For decision-makers: Heads of HR, payroll and shared services
Processes the operation takes on
Agents handle the volume. People on your team, or Semantix specialists, decide the exceptions.
Onboarding
- Agents
- Check documents, register the hire in payroll and request access and equipment.
- People decide
- Cases with missing documents.
- You measure
- Days until the first working day
Employee questions
- Agents
- Answer questions on leave, payslips and benefits based on company policy.
- People decide
- Sensitive personal situations.
- You measure
- Questions solved without a queue
Benefits and payroll
- Agents
- Check entries, flag mismatches and prepare payroll for review.
- People decide
- Final payroll approval.
- You measure
- Payroll errors
Offboarding
- Agents
- Organize documents and calculations and remove access on the right day.
- People decide
- Settlements and special cases.
- You measure
- Access removed on time
One case from start to finish
Illustrative example
The case: A new employee starts on Monday
Agents execute
They check the documents, register her in payroll and request a laptop and access.
The specialist decides
HR sorts out an issue with her diploma directly with her.
Result
Everything ready on day one, with every step recorded.
The operation learns
The issue becomes an early alert in future onboardings.
Systems usually involved
- SAP SuccessFactors
- Workday
- TOTVS
- Time-tracking systems
- Benefits platforms
The connection builds on the systems you already have, including the oldest ones.
Governance in your area
Extra care with personal data
Health, salary and document information protected, with access only for those who need it and every lookup recorded, in line with the LGPD.
Three ways to use it
The same technology, the way your company prefers
You choose who operates. The platform, the governance and the learning context are the same.
- 01
For those who want the result without building a team
Semantix runs it for you
Our agents and specialists run the process end to end, with the result in the contract. This is how we run our clients’ IT and business processes.
How to engage - 02
For a project in a specific area
Semantix builds it, your team follows along
We run the assessment, choose with you the processes worth turning into agents and put the operation into production in your company.
How we choose the first process - 03
For those who want autonomy
Your team builds on the platform
Your team creates its own workflows in the Semantix AI Suite Studio, in your company’s environment, with the platform’s governance and Semantix’s support.
Two ways to build