Talk to Semantix

The Enterprise AI CompanyAgentified IT services

NOC · Infrastructure and cloud

A stable base for your operation to grow without surprises

Everything a company does runs on something: servers, networks, systems, integrations. When that base is fragile, every new project gets more expensive, slower and riskier.

Your base looked after without replacing everything, keeping what already works and ready for agents.

Find where to start →

An infrastructure engineer connecting fiber in a data center rack

What is it?

It is the invisible part of technology: where systems are hosted, how they talk to each other, what they cost to run and how much growth they can take.

Why does it matter?

It decides whether an idea goes live in weeks or in a year — and whether the monthly bill is predictable.

How does it work?

We assess what exists, choose what is worth modernizing, move to the cloud what makes sense, connect systems through well-defined interfaces and keep cost and security under control.

What changes?

The company gets room to grow: each new project builds on the last instead of starting over.

An example: getting something new live

The same business request, on two different bases.

Today

  1. Idea approved
  2. Server requested
  3. Infrastructure queue
  4. Manual setup
  5. Months until go-live

After

  1. Idea approved
  2. Environment provisioned
  3. Automated pipeline
  4. Live in weeks

With cost tracked from day one and security built into the path, not checked at the end.

Where this fits: this is the base where your operation connects. This is where companies start when a legacy system is limiting the operation or cloud cost is out of control.

Signs you need this

  • “The cloud bill changes every month and no one can explain why.”

  • “Getting a new server takes weeks of approvals.”

  • “The team spends the day putting out fires in old infrastructure.”

  • “AI projects stall because the base can’t handle them.”

What we offer

What you can hire, separately or together.

  • Journey to the cloud

    An assessment of what exists today and a step-by-step migration, starting with the systems that gain the most from the move.

    Also known as: Cloud Journey · hybrid and multicloud architecture

  • Cloud costs under control

    Spending visible by department, resources at the right size and a cost review every month.

    Also known as: FinOps

  • One view of the environment

    A single dashboard for the cost, performance and health of every cloud and the data center.

    Also known as: Platform observability

  • Infrastructure ready for AI

    Computing power, accessible data and security to take AI beyond the pilot.

    Also known as: AI-ready infrastructure

  • 24×7 cloud operations

    The same team that migrates can keep the environment running, day and night.

    Also known as: CloudOps · Cloud Services

By the numbers

  • 76%

    of the IT budget is squeezed by hardware maintenance, power, cooling and support

    Source: Gartner

  • 68%

    of organizations face delays and red tape to get new hardware

    Source: Gartner

  • 62%

    of IT teams spend up to 80% of their time maintaining old infrastructure

    Source: Gartner

Recognition

  • ISG Leader in Google Cloud Ecosystem2025
  • Top 3 Google Cloud partners in Latin AmericaWith advanced skills in AWS and Azure as well

Where AI comes in

AI needs a base: computing power, available data and security. We prepare the environment so an AI project can go from pilot to production without rebuilding everything — and we use AI in our own operations to predict failures and adjust costs.

Where to start

Architecture assessment

We map the current environment — cloud, data center or both — along with its costs and risks, and come out with a migration plan ordered by priority.

Request the assessment →

What makes up that base

Things the end customer never sees and the business depends on.

Modernizing is not throwing away

Legacy systems hold decades of business knowledge. Each one requires a specific decision, and a full rebuild is rarely the best option.

  1. 01

    Leave it as it is

    It works, nobody complains and it blocks nothing. The best decision here is to leave it alone.

  2. 02

    Connect it

    The system is good, just isolated. We open secure access to it and it rejoins the operation.

  3. 03

    Modernize in parts

    We replace what hurts — the screen, the report, the integration — and keep the rest in production.

  4. 04

    Replace it

    Only when the cost of keeping it exceeds the cost of replacing it, and with the old system’s knowledge preserved before shutdown.

Who we build the base with

The choice of cloud and delivery tooling follows what the client’s operation demands — and we have certified teams to implement and operate on each of them.

Technologies in the Semantix ecosystem. Display of partner trademarks is subject to their authorization.

How do we do it? See the technical detail →Hide the technical detail

Technical detail

Reference architecture and landing zones · application migration and modernization · hybrid integration and APIs · containers and delivery pipelines with built-in security · platform observability · cloud cost management.

We call this cloud & infrastructure, application modernization, integration, DevSecOps and FinOps.

Frequently asked questions

Common questions about cloud and infrastructure

Should we move everything to the cloud?

It depends on each system. Some benefit from the public cloud; others run better in a private cloud or data center because of cost, latency or regulation. A hybrid model is usually the most balanced, decided system by system.

Which cloud should we choose: AWS, Azure or Google Cloud?

The one that best fits your systems, contracts and in-house skills. Semantix works with all three and can combine more than one, so your company depends less on a single vendor.

How do we keep cloud costs under control?

With FinOps: spend visibility by area, right-sized resources, shutting down idle capacity and well-negotiated usage commitments. Cloud cost is then tracked every month as a business metric.

Why does infrastructure matter for AI?

Because AI depends on available data, integrated systems and secure processing capacity. With a stable foundation, AI projects move out of pilot and into production.

The Enterprise AI Company

Connected to your operation

This service is part of a single operating model, with AI agents and specialists on the Semantix AI Suite. Decisions made here feed your company’s shared context and make the other operations smarter.

  1. 01Service DeskField Services · Asset management · ITSM
  2. 02AMS · ApplicationsSupport · Modernization · Quality
  3. 03AMS SAPImplementation · Support · SAP Business AI
  4. 04NOC · Infrastructure and cloudCloudOps · FinOps · ObservabilityYou are here
  5. 05SOC · Security24×7 monitoring · Identities · XDR and MDR
  6. 06DOC · Data and AIData platform · Analytics · AI governance
  7. 07Agentified business processesFinance · Customer service · Procurement and supply · People and HR · Legal and contracts · Risk and compliance

Agents on the volumeSpecialists on judgmentFrom platform to operations

One context for your companyEvery operation feeds the same context and runs on the same foundation: the Semantix AI Suite and Brazilian governance.Explore Semantix AI Suite →

Connect · Operate · Learn · Orchestrate

Not sure what a term means? That’s fine

Nobody should have to speak technology to understand a transformation.

Enterprise AI Company
A company that brings AI into the operations of large enterprises: it delivers the platform, builds with the client’s team or runs the processes with AI agents and specialists.
Hybrid workforce
AI agents handle the volume; specialists decide the exceptions and the risky cases.
Operation that learns
Every human decision becomes knowledge, so the next similar case is faster and cheaper.
Outcome-based contract
You pay for what is delivered and measured, such as tickets resolved or cost per transaction.
Context
Your company’s knowledge (data, processes, rules and decisions) that lets AI act safely.
AI
Computers able to perform tasks that would normally require human intelligence.
Agent
An AI system that can carry out tasks using tools.
Workflow
The path a piece of work travels inside a company.
API
A way of letting systems talk to each other.
Cloud
Computing and storage reached over the internet.
Data Platform
An environment that organizes and serves the company’s data.
Agentic AI
AI that can understand goals and carry out tasks within defined limits.
AI Harness
The structure that supplies the context, tools, rules and controls an agent needs to act safely.